Terms and conditions of use
We are neither obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.
1 SCOPE OF APPLICATION
The following General Terms and Conditions (GTC) apply to all orders placed via the online shops ärtelt.de/direct-sales and ärtelt.de/eigen-verlag by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
In relation to entrepreneurs, these General Terms and Conditions shall also apply to future business relations without us having to refer to them again. If the entrepreneur uses conflicting or supplementary General Terms and Conditions of Business, their validity is hereby contradicted; they shall only become part of the contract if we have expressly agreed to them.
2 CONTRACTING PARTIES, CONCLUSION OF CONTRACT
The purchase contract is concluded with Anna Härtelt, Gießerstraße 75, 04229 Leipzig.
By placing the products in the online shop, Anna Härtelt makes a binding offer to conclude a contract for these articles. You can put her products into the shopping cart without obligation at first and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
A binding contract can also be concluded beforehand as follows: If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
2. 1 NOTE ON THE STORAGE OF THE TEXT OF THE CONTRACT
Anna Härtelt save the text of the contract and send you the order data and our general terms and conditions by e-mail. This cannot be made available to the customer again after conclusion of the contract. It is therefore recommended that the customer keeps the contract text sent to him by e-mail carefully. You can also view and download the GTC at any time here on this page.
3 TERMS OF DELIVERY
The prices quoted include the statutory value added tax and other price components. There are no shipping costs in addition to the stated product prices.
Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment.
It is also possible to pick up the goods yourself at the studio of Anna Härtelt, Gießerstraße 75, 04229 Leipzig by arrangement.
The consumer has the option of payment in advance (bank transfer), PayPa or cash payment in the studio.
4.1 PAYMENT IN ADVANCE
If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
You pay the invoice amount via the online provider Paypal. You must be registered there or register first, legitimise with your access data and confirm the payment order to us (exception: guest access if applicable). You will receive further instructions during the ordering process.
5 RIGHT OF REVOCATION
Consumers are entitled to the statutory right of revocation as described in the revocation instruction. Entrepreneurs are not granted a voluntary right of revocation.
6 RETENTION OF TITLE
We reserve title to the goods until the purchase price has been paid in full.
7 WARRANTIES AND GUARANTEES
Unless expressly agreed otherwise below, the statutory liability for defects shall apply. Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
8 CONTRACT LANGUAGE
Only German and English are available as contract languages.